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1. Period

The let will be for the period inclusive as indicated in the particulars.

Entry to be after 16.30hrs on the day of arrival and exit by 10.30hrs on the day of departure. Tenants must adhere strictly to the above times to facilitate changeover. Confirmation of arrival and departure times will be confirmed 1 week prior to the arrival date, if there is no changeover required an earlier or later time may be possible on request or offered.

2. Consideration

The total rental is as set out in the particulars inclusive of agency commission and any applicable VAT.

3. Payment Terms & Refunds

30% is payable as a non-returnable deposit to confirm the booking. The balance is payable four weeks prior to the commencement of the tenancy. Payment should be made by Credit Card or Bank Transfer. Credit card payments are powered by WorldPay. Payment to be made in Sterling.

If the balance payment has not been received by the due date, the Landlord reserves the right to re-let, whilst holding the Tenant liable for full payment.

If the Tenant cancels after payment of the deposit and/or cancels or fails to make the final payment, the Landlord will endeavour to re-let. If the Landlord is successful in re-letting, amounts paid by the Tenant in respect of the let will be refunded, subject to deduction of re-letting expenses (including commission and any applicable VAT) and any loss of rent. Any loss of rent is the Tenant’s liability.

If the Landlord cancels the booking, the liability arising out of the cancellation of the booking for any reason whatsoever will be restricted to reimbursement of the monies paid to date (without interest) unless specifically agree otherwise in writing. The Landlord will not cancel the letting otherwise than in circumstances of emergency or an inability to perform this contract outside the Landlord’s control.

4. Insurance

Neither the Landlord nor the property owner nor any agent(s) thereof accept liability for personal injury or illness or loss or damage to luggage or other belongings or for any delay, inconvenience or other loss. The Tenant on his/her own behalf and on behalf of all persons staying at or visiting the Property undertakes to pay proper respect to the nature of the terrain and facilities and the vagaries of the weather and the existence of and proximity of ponds, the moat and the river Little Ouse. The Tenant and his/her party will be solely responsible for their personal safety. Any equipment that is used by any person is entirely at the risk of the persons using it regardless of ownership.

Without prejudice to the responsibilities of the Tenant and his/her party, the Tenant will hold the Landlord harmless for any loss, damage or injury relating in any way to the property or its use or occupation ( including loss of rent) and shall effect insurance in respect thereof.

5. Accommodation

The Tenant will have the use of Blo Norton Hall for the period of the let. The maximum number allowed in the property at any one time is stipulated on the booking form. Duvet covers, sheets, pillowcases, towels and dishcloths are provided.

The Tenant and each member of the Party over eighteen (18) years of age will Jointly and severally indemnify the Landlord for the cost of repairs to the property, its grounds, replacing any items of glass, crockery, linen or any other item damaged during the tenancy. The Tenant must treat all fabrics and furniture with care and avoid spilling drinks or burning holes with cigarettes. The Tenant will be charged for any damage done. Smoking is not permitted in the property. An external ashtray is available in the garden.

The Tenant accepts the Property to be in a good and sufficient order and repair, and in a clean and tidy condition and is responsible for leaving it in the same good order. The Tenant will pay for cleaning costs to return the Property to the same condition as at commencement of the Tenancy other than the cleaning of linen.

The Tenant shall contact the Landlord at least two (2) weeks prior to the commencement of the let and shall confirm full names and ages of all members of the party and ages of any members under 18.

All catering is the responsibility of the Tenant at his/her expense.

The Tenant undertakes to vacate the property strictly on time at the end of the period of let.

7. Gratuities

The tipping of hired staff is a traditional part of British etiquette and is strictly personal between the individual and the staff. As a guide we would suggested as a minimum:

Housekeeper & Staff £10/person/weekend or £20/person/week
Cook £10/person/weekend or £20/person/week

8. Dogs / Pets

The owner/agent reserves the right to charge the full reimbursement cost of additional cleaning if there are dogs present, dogs are welcome by prior appointment at a weekly charge of £15 each per week or part thereof but must be confined to the ground floor and are not allowed on the furniture under any circumstances. Dogs are not to be left unattended at any time. No other animals are allowed in or on the Property.

9. Miscellaneous

i) If there is more than one Tenant referred too in the Booking form their liability is joint and several. This Agreement shall be governed by and construed in allowance with the Laws of England. The Tenant agrees that any and all notices, correspondence or legal papers shall be properly served upon the Tenant if posted by prepaid first class mail to the address(es) appearing on the Booking form and / or by email to the email address in the booking form. In the event of any dispute hereunder (other than the non-payment of rent), the matter shall be settled by arbitration, each party to appoint an arbitrator within fourteen (14) days of being requested to do so by the other, failing which the same shall be appointed by the Law Society. The decision of the administrator shall be final and binding.

ii) The use of the property for the purposes of a Hen or Stag or 21st Birthday party or similar is not permitted under any circumstances unless specifically notified to and agreed by the Landlord in writing.

iii) The property is self catering. The Landlord will normally supply toilet rolls, washing up liquid and soap but the Tenant should ensure that the Tenant brings supplies as these will not be replaced in the course of the stay.

iv) The description of the property is as accurate as reasonably possible but its accuracy cannot be warranted or guaranteed. The Landlord reserves the right to alter the layout and facilities of the property as it shall think fit but shall not voluntarily alter the same in such manner as might prejudice or impair reasonable Tenant’s use of the property.

v) The Tenant must report any breakages or damage promptly to the Landlord in writing and must also report any deficiency or alleged deficiency in the property and /or its services to Malcolm Buck or Sue Mcgrath within 24 hours of Departure, failure to do so will result in charges.

vi) The only fires that may be lit are those in the main Hall and the two sitting rooms. Candles may only be used in and while dining in the main hall or the kitchen.

vii) The Tenant warrants to the Landlord that the Tenant has authority to sign this booking form and rental agreement on his/her own behalf and on behalf of each member of the Party.

10. Complaints

Any complaints should be made immediately or as soon as reasonably possible to us in order to give us a chance to rectify the situation. In every case the complaint must be notified before departure. It is specifically agreed by you that failure to notify a complaint immediately or as soon as possible or at all before departure will entitle us to refuse to entertain the complaint, irrespective of its merits.

11. WiFi – Hall and Virginia Barn only ( No WiFi currently available in Duleep Singh Barn)

WI FI internet access is available free of charge to guests on the condition that it is not used to view or download from sites that have illegal content or images. WIRELESS INTERNET is provided as a convenience only & are not integral to the lease. No refund of rents shall be given for faults, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to services.